Head of Commercial Client Services and Head of Dispute Resolution
Although there has been considerable regulation imposed in recent years on financial advisors, we are still instructed on a regular basis by individuals who feel aggrieved at the service they have received from their financial advisors.
There is no doubt that picking a financial investment is a specialist activity and keeping abreast of how your investments are performing in a fast moving economic situation is difficult. This is why so many individuals place such heavy reliance on their financial adviser. As such, financial advisors are placed in an important position of trust and confidence to look after investments for their clients which will ultimately have an impact on their lifestyle, when they retire and the future for their children. In effect, financial advisors are given considerable responsibility with our hard earned money and life decisions.
When things go wrong, it is understandable that investors require answers and may wish to bring claims with the benefit of our expertise.
It may be that a financial advisor has failed to understand your financial situation or your priorities. Further, that they have incorrectly assessed your willingness to accept risk in your investment strategy or that they have simply made recommendations which were unsuitable for you.
We have acted for numerous clients that have incurred problems with the wrong investments being sold to them, the loss of considerable sums in risky offshore opportunities and what amounts to potentially fraudulent “tax efficient schemes” by way of example.
We have particular experience in assisting clients with bringing a claim via the Financial Ombudsman Service and the Financial Services Compensation Scheme. Key decisions need to be taken as to whether a claim should be brought through these organisations and whether legal input would help. If the schemes are not appropriate, we also have expertise in pursuing claims through the County Court and High Court.
Our aim is simple – to put you back in the situation you would have been in had the poor advice or service not been provided so that those key life decisions are unaffected by the financial advisor who has let you and your family down.